Shipping & Returns
Shipping & Returns
returns only on defective products.
What machines does this work with?
All modern Sterns running spike2 starting with Batman 66 up to the latest release currently Rush. Currently it requires a metal Apron so you either need a premium/LE or to replace the apron on your pro. I will be testing some alternatives the issue with pros is very minimal clearance between the glass and apron.
Will this work with other manufactures?
Currently I have tested on a Spooky game(Ultraman) and yes it will, it does require one different component do if you would like it for a Spooky please contact me.
Are there any known issues with the mod?
After some new boards the mod is working quite well.
Other than that you just need to be careful, after much testing I think the screens are now fairly rugged, but they are small thin LED screens if you bend them enough or poke them hard they can crack. This should not be an issue as long as you exercise reasonable caution but I cannot be responsible if you are careless and crack it. This is one reason why the magnets are good no force required if you want to move it etc..
How does it attach to the apron?
It is using strong thin magnets, I personally think this is the best method as it is not permanent and allows you to easily reposition it. I have decided to ship with the magnets not installed so that you have the option of using double stick tape or another method if you prefer. You will just stick them on yourself. It also allows for better packing.
Will there be any visible wires?
No if you install it centered on the apron the PCB board and all wires will be hidden under the apron, there will be a ribbon cable that runs on the front of the apron but it will not be visible when the lock bar is installed.
What will I be getting when I order?
You will receive a 5 inch LED screen with a custom bezel, a signal converter to split the Spike to signal to the original monitor and the HDD as well as an HDMI cable and USB power cable, along with a few small parts for installation
How hard is it to install?
I would call this medium level, it’s not as simple as snapping in a 3D printed part but also not overly complex. You will need to install the splitter board in the backbox, there are a few connections that need to be removed, reconnected etc. I will tell you that the display connector is a bit finicky and its critical that its installed snuggly and correctly I will do my best to make this easier. There are also a few connections that have to be offset by one set of pins for example so it’s critical that you pay attention to the install instructions. Once this is done you simply route two cables(power and HDMI) to the lower apron, remove the apron, install the PCB and screen, put apron back and hope you made all you connections nice a solid
These two videos show the install process on spooky please note that the new splitter I send required the spooky screen to be hooked into output 1 and the HDD to output 2. It also requires power so I supply a USB splitter.
Also here are Stern instructions for additional reference but the above is what you need.
Refunds and Exchanges
If you product is defective we will either fix it refund your money. There are no returns accepted if you just dont want the product, please read the FAQ before you order. We will not be responsible if you break the product while installing it etc. With all this said I do want to provide good service so if you are not happy please contact me so we can work it out.